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We have received calls that phishing texts are being sent about locked debit cards. The text asks you to call a number and to enter your entire debit card number. These are not from us and are attempts to obtain your personal information. SSB&T text alerts will come from the Fraud Center and only ask for Yes or No responses. Do not ever give out your personal information. Please call us to verify the authenticity of the communication. We’re here to help. Thank you in joining us to fight fraud attempts.
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SSB&T Coronavirus Preparedness Statement
From our CEO:
Security State Bank & Trust is staying abreast of the latest news about the coronavirus (2019-nCoV). We are monitoring communications from the U.S. State Department, Center for Disease Control (CDC) and the World Health Organization (WHO) throughout the day.
It is important for you to know that we have an extensive Pandemic Plan to make sure our branches are open and we are available to help you with your banking needs.
We encourage you to use our online banking service whenever possible. If you have not enrolled, please consider doing so at www.ssbtexas.com to check balances, transfer between accounts and pay your bills. Download our mobile app and use our remote deposit feature if you have a check to deposit and prefer to bank from home.
SSB&T knows that the uncertainty of COVID-19 may affect the health of individuals and we also understand that it may temporarily affect your economic situation as well. We encourage you to contact us to discuss how we might be able to assist you during this time.
Be aware of scams. Unfortunately, times like these create opportunities for scams. Do not fall for phishing emails or scam phone calls that often arise during situations like this. Rely only on trusted sources and do not give out personal information to those with whom you are not familiar.
If you have questions specific to SSB&T’s continued operations during a pandemic event or have other concerns, please contact the bank at 1.800.880.0649.
William H. Cowden, Jr.
President and CEO
New Malware Looking For Bank Information / IMPORTANT INFORMATION
Please be cautious of all emails you open, including ones from sources you trust. A malware designed to steal sensitive and private information, called Emotet, is primarily spread through emails. An Emotet infection may arrive either by a malicious script, macro-enabled document files, or a malicious link. Emotet emails may contain familiar branding designed to look like a legitimate email. Emotet may try to persuade users to click the malicious files by using tempting language about “Your Invoice,” “Payment Details,” or possibly an upcoming shipment from well-known parcel companies.
Emotet, which started as a banking Trojan in 2014 and has continually evolved to become a full-service threat-delivery mechanism, can install a collection of malware on infected systems, including information stealers, email harvesters, and ransomeware.
Emotet can also spread over Wi-Fi networks once it infects your computer, using your wireless network to infect other computers on the same network, and then using those computers to compromise other Wi-Fi networks that an infected computer makes a connection to.
How to Protect yourself:
1. Keep your computers up-to-date with the latest patches and antivirus/antimalware software.
2. Don’t download suspicious attachments or click a shady-looking links.
3. Create strong passwords and use multi-factor authentication if possible.
4. Make sure the administration portals of your wireless access points are secured with strong passwords.
5. Do not store passwords in files, contact info, or in email messages. If you must document your passwords, use a single-sign-on service if possible, or use a password locker service such as KeePass or LastPass.
Summary: E-mails fraudulently claiming to be from the FDIC are attempting to get recipients to click on a link, which may ask them to provide sensitive personal information. These e-mails falsely indicate that FDIC deposit insurance is suspended until the requested customer information is provided.
The Federal Deposit Insurance Corporation (FDIC) has received numerous reports from consumers who received an e-mail that has the appearance of being sent from the FDIC. The e-mail informs the recipient that "in cooperation with the Department of Homeland Security, federal, state and local governments…" the FDIC has withdrawn deposit insurance from the recipient's account "due to account activity that violates the Patriot Act." It further states deposit insurance will remain suspended until identity and account information can be verified using a system called "IDVerify." If consumers go to the link provided in the e-mail, it is suspected they will be asked for personal or confidential information, or malicious software may be loaded onto the recipient's computer.
This e-mail is fraudulent. It was not sent by the FDIC. It is an attempt to obtain personal information from consumers. Financial institutions and consumers should NOT access the link provided within the body of the e-mail and should NOT under any circumstances provide any personal information through this media.
The FDIC is attempting to identify the source of the e-mails and disrupt the transmission. Until this is achieved, consumers are asked to report any similar attempts to obtain this information to the FDIC by sending information to email@example.com.
For your reference, FDIC Special Alerts may be accessed from the FDIC's website. To learn how to automatically receive FDIC Special Alerts through e-mail, please visit the FDIC's website.
Sandra L. Thompson
Director - Division of Supervision and Consumer Protection
Distribution: FDIC-Supervised Banks (Commercial and Savings)
Note: FDIC-Supervised Banks (Commercial and Savings)
Paper copies of FDIC Special Alerts may be obtained through the FDIC's Public Information Center, 877-275-3342 or 703-562-2200
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