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As SSB&T learns more about COVID-19, we are taking precautionary action to protect our customers and employees while continuing to serve our customer's financial needs. Our branch drive-thru motor banks will remain open during normal business hours and we are limiting lobby access with Social Distancing and other Safety Measures in place. The safety of our customers and team members is our priority.
We encourage you to use our online banking service whenever possible. If you have not enrolled, please consider doing so from our home page by clicking "Sign-Up For Online Banking" from the Account Login box. An Online Banking Guide is linked below under Resources. Our online tools are available 24/7 from anywhere. You can view your account balances, transfer between accounts, pay bills, and more. Download our mobile app and use our remote deposit feature if you have a check to deposit and prefer to bank from home.
It's advisable to contact the branch directly to confirm hours or to schedule an appointment. Currently, our branch lobbies close on 3PM on Fridays. Bulverde and Blanco lobbies are limiting access due to no water.
Bee Cave: (512) 263-1600
Blanco: (830) 833-1377
Boerne: (830) 249-9292
Bulverde: (830) 438-4848
Canyon Lake: (830) 906-2700
Comfort: (830) 995-4488
Dripping Springs: (512) 858-2900
Fredericksburg: (830) 997-7575
Harper: (830) 864-4400
Ingram: (830) 367-2500
Kerrville: (830) 895-2000
Kingsland: (325) 388-3535
Lago Vista: (512) 267-6556
Marble Falls: (830) 693-5553
New Braunfels: (830) 626-3789
Paleface Park: (512) 264-9900
Trust Services: (830) 895-8028
SSB&T Statement of Condition March 2020
- Do not respond to calls or texts from unknown numbers, or any others that appear suspicious.
- Never share your personal or financial information via email, thru social media, text messages, or over the phone.
- Be cautious if you’re being pressured to share any information or make a payment immediately.
- Scammers often spoof phone numbers (Caller ID is changed) to trick you into answering or responding. Remember that government agencies will never call you to ask for personal information or money.
- Do not click any links in a text message. If a friend sends you a text with a suspicious link that seems out of character, call them to make sure they weren't hacked.
- Always check on a charity (for example, by calling or looking at its actual website) before donating
Source: Coronavirus Scams
Avoid Covid Scams: AvoidCovidScams
Best Practices for Prevention: How to Protect Yourself
Center for Disease Control and Prevention: CDC Website
Federal Trade Commission Consumer Alert: COVID-19 Scams Targeting College Students
Federal Trade Commission Consumer Alert: Thinking Critically About Coronavirus News and Information
Federal Trade Commission Consumer Alert: Checks From The Government
Federal Trade Commission Consumer Alert: Relief Check Scams
Federal Trade Commission Consumer Alert: Avoid Coronavirus Scams
IRS: New Tool Launched for Non-Filers
Texas Department of State Health Services: Information for Communities & Other Specific Groups
U.S. Department of The Treasury: How The Treasury is Taking Action
From our CEO:
Security State Bank & Trust is staying abreast of the latest news about the coronavirus (2019-nCoV). We are monitoring communications from the U.S. State Department, Center for Disease Control (CDC) and the World Health Organization (WHO) throughout the day. It is important for you to know that we have an extensive Pandemic Plan to make sure our branches are open and we are available to help you with your banking needs.
We encourage you to use our online banking service whenever possible. If you have not enrolled, please consider doing so at www.ssbtexas.com to check balances, transfer between accounts and pay your bills. Download our mobile app and use our remote deposit feature if you have a check to deposit and prefer to bank from home.
SSB&T knows that the uncertainty of COVID-19 may affect the health of individuals and we also understand that it may temporarily affect your economic situation as well. We encourage you to contact us to discuss how we might be able to assist you during this time.
Be aware of scams. Unfortunately, times like these create opportunities for scams. Do not fall for phishing emails or scam phone calls that often arise during situations like this. Rely only on trusted sources and do not give out personal information to those with whom you are not familiar.
If you have questions specific to SSB&T’s continued operations during a pandemic event or have other concerns, please contact the bank at 1(800) 880-0649.
William H. Cowden, Jr.
President and CEO
Find a Branch
Lost or Stolen Debit Card: 800-500-1044
Debit Card Activation/PIN Change: 866-633-5293
Automated Telephone Banking: 866-990-2865
Customer Service: 800-880-0649
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Security State Bank & Trust: Notice of changes in temporary FDIC insurance coverage for transaction accounts: By operations of federal law, beginning January 1, 2013, funds deposited in a non-interest bearing transaction account (Including an Interest on Lawyer Trust Account) no longer will receive unlimited deposit insurance coverage by the Federal Deposit Insurance Corporation (FDIC). Beginning, January 1, 2013, all of a depositor's accounts at an insured depository institution, including all non-interest-bearing transaction accounts, will be insured by the FDIC up to the standard maximum deposit insurance amount ($250,000.00), for each deposit insurance ownership category. For more information visit www.fdic.gov.